FAQs

Frequently asked questions

What is Nasty Vegan?

Nasty Vegan is an all-in-one powdered protein drink that’s tailored to meet the specific needs of a plant-based diet. It provides you with protein and all the essential vitamins and minerals that your body needs to live a kick-ass vegan lifestyle. What’s more, it contains zero artificial ingredients, and is super tasty.

Is Nasty Vegan organic?

No, at this time Nasty Vegan is not organic.

Do you use sweeteners?

Yes, we use Steviol Glycosides, which comes from natural sources. It’s sourced from the Stevia plant, and gives our products a sweet flavour without the need to use any artificial ingredients.

Does the product contain any allergens?

Our shakes contain none of the 14 major allergens. As outlined by the Food Standards Agency, the 14 major allergens are celerycereals containing gluten (such as barley and oats), crustaceans (such as prawns, crabs and lobsters), eggsfishlupinmilkmolluscs (such as mussels and oysters), mustardpeanutssesamesoybeanssulphur dioxide and sulphites (if they are at a concentration of more than ten parts per million) and tree nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts).

And what’s more, we use no artificial sweeteners, colours, flavours or preservatives.

All our shakes are made in the UK to strict quality and hygiene standards, in line with ISO 9001, ISO 22000, GMP (Good Manufacturing Practice), and HACCP (Hazard Analysis and Critical Control Point).

Where do you ship to and how much is postage?

We currently only ship to the UK. Postage costs are:

  • £1.99 if your basket only contains our Super Shake Samples.
  • £3.99 for all other items.
  • Free postage is automatically applied for orders of £40 or more.
Can I return my order?

Yes. If you’re not delighted with the products then you can return them to us within 14 days of receipt. We will be more than happy to offer you an exchange or refund provided that the products are returned unused and in perfect condition. Unfortunately, we can’t offer an exchange or refund if the items have been opened or damaged.

We offer free UK returns for all damaged items. Unwanted items will be your responsibility to cover postage fees.

We do not charge to post out replacement items.

The returns address is: Nasty Vegan Limited, Office 40, Burlington House, 369 Wellingborough Road, Northampton, NN1 4EU. Please ensure your name, address and requirements are included.

This policy is detailed in our Terms and Conditions.

Do you have samples I could try?

Yes we have samples available to buy. Check out our Super Shake Samples.

Not answered your question?

 

You can contact us via email hello@nastyvegan.co.uk and we will get back to you within 24 hours.

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